Social media for charities and community groups

Often it is a small team with a lot of stories to tell. Share the work between staff and volunteers, with someone reviewing before it goes out.

The challenge

Why social media gets hard

Charities depend on telling their story well, but social media is often one of many jobs for one person. Volunteers would happily help, but handing out a Page login feels risky, and voice and accuracy really do matter when you are asking for support.

Charities & community groups
How Orbis Social helps

Where it fits

  1. 1

    Volunteers as creators

    Volunteers can draft posts with the content creator role, without being able to do everything.

  2. 2

    A review step

    Have a member of staff approve posts before they are published.

  3. 3

    Awareness dates

    Plan campaigns and appeals on the calendar well in advance.

  4. 4

    Keep the voice

    The Brand Brain records how you talk about your work and the people you support.

Good practice

Worth keeping in mind

Take particular care with consent when you share people's stories or photos, especially those of children and people who may be vulnerable. Fundraising appeals should be accurate and transparent. The Fundraising Regulator publishes the relevant code.

General information only, not legal advice. See our guide to UK rules for social media marketing and Acceptable Use Policy.

Use cases

Where to start

Questions

Frequently asked questions

Yes. Orbis Social is for businesses and organisations, including charities and public bodies.
We do not have a separate charity plan. Talk to us about your organisation.

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