Managing social media for several clients

Every client has their own voice and their own accounts. Run multiple brands in one workspace, and belong to several workspaces when you need to switch between them.

Why it matters

What usually goes wrong

Agency social media work tends to live in too many places: a spreadsheet for the plan, email for approvals, a shared drive for images and a document for each client's tone of voice. That makes it easy to use last month's version, write in the wrong voice or lose track of who has signed off. It also makes a new team member slower, because the knowledge sits in people's heads.

Managing social media for clients
How Orbis Social helps

Step by step

  1. 1

    Set up a brand for each client

    Create a brand and connect the client's Facebook Page and Instagram professional account. You can move between brands without logging out.

  2. 2

    Fill in the Brand Brain together

    Use a kick-off conversation to work through the knowledge sections. Clients often say things in these sessions that never made it into a brief, and AI drafts will benefit too.

  3. 3

    Give everyone the right role

    Your team might be content managers and creators. Your client contact might be an approver. Remember that anyone invited to a workspace can see everything in it, including other brands.

  4. 4

    Run approvals on the post

    Send the month's posts for approval. Any requested changes and comments stay on the post, and the audit log gives you a record to look back on.

Questions

Frequently asked questions

Anyone invited to a workspace can see everything in it, including a client approver. There is no per-brand restriction inside a workspace, so plan who you invite accordingly.
No. White label is on our roadmap but is not available.
Not from Orbis Social at the moment. Analytics and reporting are on our roadmap, with no date set.
Related

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